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Queries regarding DCRUM Alerts

rsharma8
Participant

Hi team,

I have few queries regarding DCRUM alert.

  1. We had configured alert for one of the applications but even after selecting the interval as 5 mins (1 Period), team is receiving alerts in every 2-3 mins. Team wants to get alert only after 5 mins interval.
  2. Also team is getting alert notification email 10 mins after the threshold is reached. Say If the issue was captured at 9.40 am, notification email came at 9.51 am . Team wants to get the alert at 9.40 or 9.41am itself.

Please advice.

  

Regards,

Rashmi

 

 

 

2 REPLIES 2

rsharma8
Participant

Hello team,

Awaiting your response.

 

Thanks and regards,

Rashmi

 

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Rashmi,

Please open support ticket for this issue. Please also add ExportConfig.zip and let them know the name of the alert.