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RTM connect issue

dave_huang
Inactive

I install AMD 12.4.x and set up the community port and capture port.

When I use command in "rcon" mode, it appear message that could not connect RTM.

a.png

b.png


1 REPLY 1

grzegorz_sulest
Dynatrace Helper
Dynatrace Helper

Please verify if the rtmhs service is running with the following command:

service rtmhs status

If the service is not running you can browse the rtmhs.log for more details:

tail -f /usr/adlex/log/rtmhs.log

If the indication given in the log is not clear enough you should consider opening a support ticket.

Note: DC RUM and ESM release 12.4 is no longer supported, effective July 1, 2018