My client has copy-pasted some software service names from an email recently while creating software services. Unfortunately the character '-' in the SS name when pasted into RUM Console from the email became 'a`'. Without noticing this, they have created a few charts on EP which they use everyday.
We would like to rename the SS to have '-' instead of the 'a`' on RUM Console. My customer says, from previous experience, if the SS is renamed, you would not be able to see historical data on EP. Can anyone confirm whether it is still the case with 12.2 please?
If it is, is there a workaround for this issue?