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Renaming Software Services

sid_govindu
Dynatrace Organizer
Dynatrace Organizer

Hi All,

 

My client has copy-pasted some software service names from an email recently while creating software services. Unfortunately the character '-' in the SS name when pasted into RUM Console from the email became 'a`'. Without noticing this, they have created a few charts on EP which they use everyday.

We would like to rename the SS to have '-' instead of the 'a`' on RUM Console. My customer says, from previous experience, if the SS is renamed, you would not be able to see historical data on EP. Can anyone confirm whether it is still the case with 12.2 please?

If it is, is there a workaround for this issue?

 

Thanks,

Sid

3 REPLIES 3

Erik_Soderquist
Dynatrace Pro
Dynatrace Pro

That's confirmed to still be the case in 12.2.  Renaming the Software Service is expected to break the historical chain.

 

-- Erik

 

 

 

sid_govindu
Dynatrace Organizer
Dynatrace Organizer

Thanks Erik.

jgarcianar
Contributor

Hi all,

Do you know if renaming software service breaks the historical chain in 12.4.x?

Thanks.

Best Regards,

Juan