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Reporting Hierarchy: What to export from SAP?

support6
Organizer

Hi,

we are currently trying to establish a reporting hierarchy (service, module, task) for SAP GUI software services. We want to achieve that CAS reports show readable names (e.g. "Open Inbox") instead of TCODE + screen ID, e.g. "/XYZ/ABCD 1000".

In the community I found several posts dealing with this topic, but the SAP team does not know where they should export which data in their solution manager. Do you know where this export can be done in the solution manager, or can you describe what to tell the SAP team to get the required data?

Thanks,

Toni

References:

https://answers.dynatrace.com/spaces/160/open-q-a_...

https://answers.dynatrace.com/spaces/160/open-q-a_...

https://community.dynatrace.com/community/pages/vi...

2 REPLIES 2

Krzysztof_Ziemi
Dynatrace Pro
Dynatrace Pro

This information has been present in the old good PDF documentation:-) I have an excerpt from this doc, attached excerpt-122-dcrum-sapappmonitoringuserguide.pdf, and looking at our doc wizards to consider including it in the new online stack @Jaroslaw O.

support6
Organizer

Hi Kris,

thanks! This information helped a lot.

Best Regards

Toni