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This product reached the end of support date on March 31, 2021.

SSL Decryption statistics reporting unsupported versions as "no version info"

There are a few of our software services not reporting operations. Using "show ssldecr status" with the IP address, I see all of the sessions in the SSL protocol version breakdown are all reporting in unsupported versions: no version info. Is there any way to see further what version is actually seen by DCRUM?


Dynatrace Pro
Dynatrace Pro

Usually (in my experience), "no version information" is the result of incomplete traffic being delivered to the AMD, and resolving the incomplete also resolves the lack of version information to be analyzed.

-- Erik