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SSL Handshake Fatal Error

ayushi-g
Newcomer

I am getting SSL handshake fatal error in an application.But I am not able to find out exactly on which level of SSL handshaking it is failing. The description of the SSL handshake fatal error says: If not explicitly configured,general SSL alerts from the following list : 41,42,43,44,45,46,48.

So How to dig down to the level of alert code to know the exact error?


1 REPLY 1

Krzysztof_Ziemi
Dynatrace Pro
Dynatrace Pro

SSL errors are monitored on the server level and grouped into meaningful buckets (handshake, session, warning). In pretty any case an error signaled leads to the SSL session teardown. List of all possible SSL statuses is quite long and DC RUM doesn't record each individual SSL error occurrence separately. So if you see them in quantity and you see users are getting affected, the server logs should be checked for exact reasons. Additionally, if the issue is reproducible, a packet trace can be taken in DC RUM to record the exact data exchange over the network.