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SalesForce

bob_zins
Helper

Is anyone using DC RUM to monitoring an application that has a component in SalesForce. My end users will be on the company network, and the application will remain in our company data center where the AMD resides. The new twist will be a front end component in SalesForce. My concern is that the SalesForce hop will just look like its part of the network time. Using DC RUM, how can I determine if any possible slowness is in SalesForce vs our network.

1 REPLY 1

david_alonso
Dynatrace Pro
Dynatrace Pro

You need to place the capture point the to the AMD the nearest of the outside of the datacenter. You will see all the time from this point of capture the internet+saleforce as server time. The best option to measure salesforce is doing well is use our SaaS solution and you combine with the DCRUM metrics to have a full vision. I hope It helps.