First of all, the username and password in the users.xml file for rtmgate can be anything. They do not have to be a user in the system, like the original compuware user. This id is just used to connect to the rtmgate process - for the RUM Console, or the CAS/ADS to pull data.
First, from the AMD command line generate a password for the new rtmgate user with:
echo -n PasswordYouWantToUse | openssl dgst -sha512
Add a new section, or modify the original with the username/password:
<role rolename="gate" />
<user password="c86680b1fa907c90dfa86a07e7d03906861608a00ff986865ad81f9ac6896b9d55adb255cb39547b9d05a687e3ae467f00acd302f0f94a6e93ade3fafe71eb73" roles="gate" username="somenewuser" />
**For the password parameter – enter the one generated from the command line with openssl
Save the file
Restart the key services:
Service rtmgate restart
Service cba-agent restart
In the RUM Console – change the AMD connection settings and test the connection.
The RUM Console will prompt to update references – let it.
Publish the updated references to the CASs and ADSs that are using that AMD.
The RUM Console, CAS/ADS will now use the new username and password to communicate with the AMD.