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Time range of DC operation is different from what we link to dynatrace purepath

qianqian_peng
Inactive

Hi,

We have integrated DC-RUM with app mon so that we can link the operation to the dynatrace purepath. However, we find that the time range of the DC-RUM operation report and the linked dynatrace purepath information are different. e.g. the time range of DC-rum is in 10:25am to 11:25am, however what we linked to dynatrace is from 9:55am to 11:55am.

Anyone encounter same problem before?

Thanks,

Clare.

1 REPLY 1

Babar_Qayyum
Leader

Hello Clare,

First of all check whether your CAS and Appmon Servers have the same time zones and the same time or not because it is an exact 1 hour difference.

If the above is correct then this could be the general behaviour to look into issue half an hour before and after.

Secondly check the following link for the integration and troubleshooting prospectus:

https://community.dynatrace.com/community/display/...

Regards,

Babar