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This product reached the end of support date on March 31, 2021.

UPGRADE CAS FROM 12.4.2 TO 12.4.11

roberto_ravo
Guide

Hello,

I need to install this major release and I want to know how I can do it.

I proceed with the normal upgrade procedure on this link(https://community.dynatrace.com/community/display/... or there is an other mode?

Thanks

Roberto

6 REPLIES 6

Malcolm_Davids1
Dynatrace Supporter
Dynatrace Supporter

Hi Roberto,

You say you want to upgrade from 12.4.2 to 12.4.11.

The topic

https://community.dynatrace.com/community/display/...

you linked to should do the job under normal circumstances.

Be sure to read

https://community.dynatrace.com/community/display/...

and, if you have a farm deployment, be sure to read

https://community.dynatrace.com/community/display/...

Regards.

Malcolm

Hi Malcom,

I don't understand, I must upgrade all (CSS, RUMConsole..) to the same version(12.4.11) or I can also upgrade only the CAS?

Because I've a ticket opened with the support and told me that upgrade the CAS to 12.4.11 could solve a problem that we have.

Thanks

Roberto

If you wish to upgrade CAS from 12.4.2 to 12.4.11 all including RUM Console and CSS should be upgraded to 12.4.11.

Hello Roberto,

it is a top down approach, CSS should have the highest version, RUM Console the same or lower, CAS the same or lower than RUM Console and so on.

It might be possible to install the servicepack (12.4.11) only on the CAS, you can ask your support contact in your ticket for this. But it will be better to upgrade CSS and RUM Console as well. These two components can be updated very quickly.

Best regards,
Friederike

roberto_ravo
Guide

Hello all,

thanks for the suggestions. I will upgrade all the component.

Many thanks

Roberto

Once that is done, upgrade the AMDs to take advantage of any new features/decodes/performance improvements.