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Unable to change analyzer after creating software service

elvin_yeo
Contributor

Hi,

I am having an problem where i cannot change the analyzer of the software service in the AMD configuration. Previously when i was using 12.4, i was able to change it but after upgrading to high speed AMD, it does not allow me to change it. The option to click OK is greyed out. Please refer to my screenshot.

analyzer.jpg

2 REPLIES 2

matthew_eisengr
Inactive

Have you tried copying the name of the Software Service, deleting it, and recreating it using the same name but different analyser?

harshal_pujari
Dynatrace Pro
Dynatrace Pro

Hi Elvin,


Looking at the screenshot, it seems like you need to have a different name for the software service. The software service name you are trying to use, is already used by some other software service.

Regards,

Harshal.