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This product reached the end of support date on March 31, 2021.

Unable to disable alert in RUM Console

Anyone experience this before?

I disable the alert, then of course the 'publish configuration' won't be grey-out anymore.

I click on publish configuration, for a few seconds it seems to work. Then after that it turns back from grey-put to blue color, and the configuration never get published, the alert is still enabled.

It is like this no matter how many times I tried.

Anyone has any idea what to do next?

Best Regards,

Wai Keat



Which version is it? What does device status say? It should show you detail "Sent configuration" "Read configuration" status.