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This product reached the end of support date on March 31, 2021.

Unable to disable alert in RUM Console

waikeat_chan
DynaMight Pro
DynaMight Pro

Anyone experience this before?

I disable the alert, then of course the 'publish configuration' won't be grey-out anymore.

I click on publish configuration, for a few seconds it seems to work. Then after that it turns back from grey-put to blue color, and the configuration never get published, the alert is still enabled.


It is like this no matter how many times I tried.


Anyone has any idea what to do next?


Best Regards,

Wai Keat


1 REPLY 1

Tomasz_Lisowski
Advisor

Which version is it? What does device status say? It should show you detail "Sent configuration" "Read configuration" status.