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Unable to edit client sites configuration (whether using console or csv)

As shown in the screenshot:

When I click on the user-defined-link, the checkbox just won't be checked, nothing happen.

Of course, the next thing i try is export the csv file, edit the entry of this client site (make the UDL true, then filled in the link speed) and then imported back the edited csv, still nothing change.

WHAT'S EVEN WEIRD: I export out the csv, delete this client site from the file, and import back the edited csv. This client site still exist!!!

Anyone has any idea what's happening?

2 REPLIES 2

Tomasz_Lisowski
Advisor

Please register a support ticket with Console and CAS diagnostics.