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This product reached the end of support date on March 31, 2021.

User groups not visible in CSS console


Hello Guys

I have successfully imported LDAP group in RUM console but when I am checking it in CSS to give permission, I am not able to find it.

Can you let me know what I am missing here?




DynaMight Pro
DynaMight Pro

Hi Prasad, you mention CSS which leads me to think that you are still on DCRUM version 12.4 or below. 12.4 is unsupported as of last summer. I strongly suggest to upgrade to NAM 2017 or even 2018.
What version RUM Console are you on? As of NAM 2017 it takes over the CSS function, and CSS is phased out.

LDAP groups should be visable in CSS under User Groups.

Hi @Frans S.

Sorry my bad, I am actually on version 2017. The group is now visible under User groups. It was not visible earlier. Do we need to do anything after you import?

I don't think so. What you can do is set the desired roles for the imported group(s) if you haven't done that already.