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This product reached the end of support date on March 31, 2021.

What happened to VoIP H.323

bob_zins
Helper

In version 12.4.2 there was an analyzer type of VoIP H.323. I'm now on 12.4.12 and I only see analyzers for VoIP SIP TCP, UDP and TLS. We are on the Avaya system and I believe I need H.323. Was H..323 removed?

2 REPLIES 2

Rafal_Brzezinsk
Dynatrace Helper
Dynatrace Helper

Hi Bob,

H.323 is dropped in 12.4 and the only singalling protocol supported is SIP. In 12.4 VoIP analysis for SIP/RTP/RTCP is
multi-threaded. We can pick up RTP/RTCP traffic
via autodiscovery rules (applying pattern matching) or defining RTP directly.
Free of reliance of signaling opens the doors to monitor VoIP
installation that are using non-SIP signaling deployments (like Skinny and
MGCP).

Rafal

mike_hicks
Inactive

Just to qualify this, we haven't dropped support for H.323 we have simply removed the dependence on having signalling protocols of either SIP or H.323 only. Whilst we still supply and detail SIP status codes (should that be the signalling protocol being used) but as Rafal indicates DC RUM now offers the ability to report on RTP/RTCP audio call metrics without the specific reliance on any one specific signalling protocol