cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

This product reached the end of support date on March 31, 2021.

What is the difference between Citrix WTS Tier (Presentation) and ICA Tier?

waikeat_chan
DynaMight Pro
DynaMight Pro

1 REPLY 1

Krzysztof_Ziemi
Dynatrace Pro
Dynatrace Pro

Citrix/WTS (presentation) is a built-in tier that reflects ICA decode measurements, it defines health metric by looking an the network performance. In the other words it's a network tier. The "ICA Tier" is probably what you've defined as your custom tier and it groups your Citrix software services and/or servers. If so, its health is based on the application performance metric.