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This product reached the end of support date on March 31, 2021.

after restarting services (CAS, ADS) password prompt DC RUM 2017

konstantin_sha1
Newcomer

hello everyone!

i have problem with cas/ads services (dc rum 2017) on w2k8r2 and sql2k12, after any restart they show apache window prompt for password what i entered (and set checkbox to save) in install.

Windows screen show: "A program running on this computer is trying to display a message"

...\Dynatrace\CAS\server\tcnative-1.dll

how i can save password permanently ?

4 REPLIES 4

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Do you have your CAS GUI set to be accessed via HTTPS?

i try both http/s

You need to either disable HTTPS for CAS or go to CAS machine -> Control Panel -> Click "Uninstall/Change" for CAS entry -> pick "Change HTTP and SSL Server Settings" option and one of the next screens make sure the password is remembered:

already try this... and try reinstall with http default (and set checkbox to save).