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This product reached the end of support date on March 31, 2021.

alert time restricted

ngupta13
Participant

Hi,
For alerts Can we make them time restricted ? Or may be create two alerts, 1 for the business hours and 1 for the non-business hours?


4 REPLIES 4

fuss
Guide

Hi Natasha,

when you set up your Business Hours, you can set the option "Generate alerts (performance) during business hours only" (see attachement).

As Far as I know, this is the only option you have and there is no further possibility to restrict alerts for specific time-slots. Nonetheless (when you activate these checkbox), the alert should appear in the Alert Log of the CAS.

BR

Michael


ngupta13
Participant

Hi Michael,

I am not able to see this option in DCRUM alert configuration. can you please guide.

Thanks & Regards,

Natasha Gupta


Hi Natasha,

you will find this settings at the CAS Website: Menu > APM Model > Business Hours


Jacek_Janowicz
Dynatrace Pro
Dynatrace Pro

Hi Natasha,

Apart from everything what has been said already, for your use case I would also consider creating filters on dimension "Hour of the day" (and "Day of the week" if you like). Those dimensions are available in Dynatrace NAM alerts mechanism starting from release 2018. See example configuration:

Best Regards

Jacek