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http User Identification when accessed from WTS using Windows authentication

gil
Inactive

Hi, 

We have a DCRUM 12.2 implementation in which we see Usernames mapping from Citrix TCAM agents. These users are accessing Web application running on IIS with Windows authentication as the method of identification. This app (CRM) has the web server software service and also LDAP software service configured. No user identification is defined in the web software service, but only in the Citrix, using the CitrixParser.

 

How can we map the citrix users to the web application usage ?

Gil.

1 REPLY 1

adam_piotrowicz
Dynatrace Pro
Dynatrace Pro

Gil,

Start with verification if setting citrixParser and 3 seconds for timeout would help: