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issue with the Publishing configuration After upgrading DCRUM to NAM 2018

praveen_kr
Newcomer

Hi Team,

Recently we have upgraded DCRUM to NAM 2018 in UAT platform, In a Enterprise synthetic console after publishing the configuration we are not able to see successful in a status. is getting failed. Checked ports are listening still its showing failed.

We need to validate data flow in UAT. Could you please help me out to fix this.

Regards,

Praveen


1 REPLY 1

carol_ott
Inactive

Hi, Praveen. This was addressed in a Zoom session through a support ticket; your Publish is working correctly now.

In this instance, the test Agent was still configured to the production Agent Manager.

The best process is to delete an Agent from its old Agent Manager before adding it to a new Agent Manager. Thanks!