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This product reached the end of support date on March 31, 2021.

monitor AirPrint (Apple) and Bonjour (Apple) with DCRUM


Has anyone experience with the monitoring (DCRUM) of AirPrint (Apple) and Bonjour (Apple) protocol? Would the Generic analyser provide useful information? Does it make sense to use a different analyser?

One of our customer is asking but we don't have experiences with these both protocols.

Best regards


Dynatrace Pro
Dynatrace Pro

We don't have experience with those protocols either, however the
Generic with transactions decode could provide sufficient value, as it
measures basic network metrics (volume, latency, bandwidth, etc.) as
well as response times (based on data direction change).

Also, since AirPrint is an extension of the IPP (internet printing
protocol), which is based on HTTP, perhaps the customer would succeed
with analyzing the traffic with the regular HTTP (or HTTP Express)
decode. If needed, we may look into a sample AirPrint capture file
provided by the customer and evaluate whether HTTP can handle it and
what configuration would need to be used.

Bonjour is not directly related to printing, it's Apple's mDNS
implementation used for service discovery. It can be analyzed using the
UDP analyzer, but only basic network metrics will be provided. However
after the discovery phase, the actual printing takes place using
AirPrint or IPP, so the above approach will apply here as well.