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rum console not working after upgrade 12.4.1

henk_stobbe
Mentor

After upgrading to 12.4.1 the rum console service is running, but I can not connect to the 4183 port.

In the log I see:

2016-02-05 17:24:02,847 WARN [AbstractLifeCycle] FAILED org.eclipse.jetty.server.Server@1d42a47e: java.io.FileNotFoundException: E:\Program Files\Dynatrace\Common Components\server\configuration\jetty\keystore (The system cannot find the path specified)
java.io.FileNotFoundException: E:\Program Files\Dynatrace\Common Components\server\configuration\jetty\keystore (The system cannot find the path specified)

I have already tried a reinstall, but that did not help. The environment is not in use, so is there a way do do a clean(er) (re) install?

Cas/CSS/AMD are running perfect

KR Henk

2 REPLIES 2

przemyslaw_tafe
Dynatrace Pro
Dynatrace Pro

Henk, please open a support ticket instead to get it resolved.

henk_stobbe
Mentor

Problem was TLS 1.0 this is not used anymore in RUM Console, turned on TLS 1.1 and problem was solved!

Thanks Tomasz!