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troubleshooting of Username recognition in Peoplesoft JOLT traffic

praveen_begur
Dynatrace Organizer
Dynatrace Organizer

Hi,

Does any one know How and From Where is DCRUM extracting username for JOLT.

What is expected to be seen as username for JOLT Software Services?

In case usernames are not extracted and only the Peoplesoft WebServer IP address is shown as Username, how can we troubleshoot it?

1 REPLY 1

Krzysztof_Ziemi
Dynatrace Pro
Dynatrace Pro

Hi,

User name is not currently reported by the JOLT analyzer. Theoretically it is possible to extract it and the HS AMD would provide a great opportunity for that. In HS AMD, the JOLT analyzer is implemented as a LUA script. Although in release 12.4.5-12.4.10 it still doesn't report user name, the LUA script can be modified on site at customers to add user name extraction if this is critical.

The out of the box JOLT LUA script will be enhanced in subsequent service packs to extract the user name.