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This product reached the end of support date on March 31, 2021.

watchdog configuration


Hi !

Where can we configure the watchdog service ?

I have a server which run a CAS and the CSS.

After the migration 12.3.9 to 12.4.13, the watchdog service monitor the CAS Service and the CSS service.

I would like to configure the watchdog to not monitor the CSS. What should i do ?

I would like to do that because of the start order. The CSS need to be really started before to start the CAS.

Can someone help me ?



Dynatrace Pro
Dynatrace Pro

It's not officially supported, but possibly doable by re-installing CSS service under different name, as Watchdog expects hardcoded service name:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\>cd "Program Files\Common Files\Compuware\Watchdog"
C:\Program Files\Common Files\Compuware\Watchdog>windowsjre_x64.exe -remove "Dynatrace Central Security Server"
Dynatrace DC-RUM Java service wrapper (v.
Removing service Dynatrace Central Security Server
Dynatrace Central Security Server is removed.

C:\Program Files\Common Files\Compuware\Watchdog>windowsjre_x64.exe -install "Dynatrace CSS" "Dynatrace Central Security Server"
Dynatrace DC-RUM Java service wrapper (v.
Installing service (2) Dynatrace CSS
Dynatrace CSS installed.

Try and let us know.