Showing results for 
Show  only  | Search instead for 
Did you mean: 

when trying to use 10Gb card rtm process failes


When changing the interface from a 1Gb to a 10Gb, basicly trying to install a 10Gb interface, the rtm.config file gets updated. But the rtm process dies. Below par of the log, notice the stange error:

L2 2015-10-16 09:16:02.9120:[scheduler]@multithreading/cpubindable.cpp:73 CpuBindable: pid 8659
assigned to cpu 11 with result: success
L1 2015-10-16 09:16:02.9120:[main]@rtmprobe.cpp:1336 Init complete.
L1 2015-10-16 09:16:02.9120:[main]@softwatch.h:90 kernel software watchdog is not available
L0 2015-10-16 09:16:02.9130@rabase/anlzrfctry.cpp:179 Error: Can not create WAN
analyzer for proto other that TCP/IP or UDP/IP: theAppKey.srvIP= anlzrDef.proto=0static AppAnlzr* AnalyzerFactory::NewAnalyzer(const
AppSessKey&, const AnlzDef*, boost::shared_ptr<GlobalAnlzrSettings>)
rabase/anlzrfctry.cpp:180 false assertion failedanlzr thread locked
probe version: ndw.
os version: RHEL6_x86_64
compiled with: CFLAGS=-O3 -g3 -pipe-fno-strict-aliasing -DLINUX26
-I./lib/openssl/openssl-0.9.8o/include -I/usr/kerberos/include -I../libpcap/libpcap-1.2.1
-I.. -I../pmframework -I../pmutil -I../pmxpath -I../javautil
-DMACHINE_x86_64-Wall -Wno-format -W
-Wpointer-arith -Wcast-qual -Wcast-align -Wno-deprecatedcreated: Wed Feb 04 11:45:32 CET 2015build: build@cwpl-ap011-build6-64:/build/rtm_and_ubin.ndw.12.3.1/ndw-12-03-01-0031/pm/rtm
Begin Stack Frame Dump
/usr/adlex/rtm/bin/rtm() [0xc68d29]
/usr/adlex/rtm/bin/rtm() [0x428b7a]
/lib64/ [0x7f6b17cd99a0]
/lib64/ [0x7f6b1c1f15db]
[0x7f6b186f8d47]/lib64/ [0x7f6b1c1e99d1]/lib64/ [0x7f6b17d8fb6d]
End Stack Frame Dump
All stack addresses list: 0x0000000000c68d29
0x0000000000428b7a 0x00007f6b17cd99a0 0x00007f6b1c1f15db 0x00000000005d2001
0x000000000058f9b2 0x0000000000592574 0x0000000000bcda73 0x0000000000ca2002
0x0000000000ca2317 0x000000000045d0ac 0x00007f6b186f8d47 0x00007f6b1c1e99d1
generating core dump
L0 2015-10-16 09:16:03 sigchld_handler: child 8602
termination status: 0 signal: 131
[root@bamcyb1-mon01 log]#


Hi Henk,

To be sure you're getting the attention of the DC RUM community, make sure you're posting in the DC RUM forums. I'll move this for you 🙂

Rick B

Rick sorry about that, thx for your assitance!


Dynatrace Pro
Dynatrace Pro

From the looks of it, I would suggest to open a support case. I also noticed that a core dump was generated. I was zip up the core dump if needed.

The core dumps are located in /usr/adlex/rtm/bin and the name begins with a <core.>