I would like to ask if anybody has done ATM Transaction monitoring with DynaTrace OneAgent. Are we able to get transaction data enriched enough to provide details such as cash flow, balance enquiry, Error messages on failed transactions i.e , authentication errors.
Such devices are hard to monitor by OneAgent because of licensing for example. Each of device has some amount of ram. Applications are native. What you can do is create custom application in Dynatrace. Than you should instrument ATM software with Dynatrace OpenKit.
You should be able to create user actions that will match most of your needs. You can configured it to start session after putting card and end it after transaction. As user tag you can use then code of ATM; you wil be able to make statistics for each of them using USQL.
But this needs software modification.
If you will install there agent in infra mode, you will see all ATM's in dynatrace (if network is available), but this will tell you if host is running and has access to DT, not if ATM is available. One agent plugin may be good idea here if there are local performance counters that may tell you if ATM is working or not. But license cost for such huge amount of ATMS may be high.