The OS is Windows and the version of the antivirus is 3.0.1005 Protect y optics 2.5.3010.
Thanks in advanced.
we had a similar issue where we needed the security to white-list the folder tree. Ultimately it took us working one on one with them to ensure the security tool wasn't blocking and don't be surprised if over time those crops back up and you need to sync up with security again.
That is exactly the issue that we are facing right now.. it was working find for at least 4 months. We will check again with security..