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Different messages for Opening/Closing a metric event?

DynaMight Guru
DynaMight Guru

I have a metric event that is defined as:
The {metricname} value of {severity} was {alert_condition} your custom threshold of {threshold} and/or {missing_data_samples} out of {violating_samples} samples were missing data.

When a problem opens, I receive a notification involving something like:

The Avg Ping RTT value of ~60.37 ms was above your custom threshold of 50 ms and/or 0 out of 5 samples were missing data.

When the problem solves itself, and goes below 50ms, I receive the same message. I believe it is not possible to receive a message with the new value, below 50ms, but before creating a Product Idea, does anyone have an idea if this message can get two different values in Problem alerting?


Antonio Sousa

DynaMight Guru
DynaMight Guru

Hello @AntonioSousa I tested it in the lab, I was only able to do it by generating two different metric events for above and below values associated with the same alert profile with two different problem notifications configured.

The true delight is in the finding out rather than in the knowing.

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