08 Nov 2022
09:41 AM
- last edited on
09 Nov 2022
01:48 AM
by
MaciejNeumann
Before I open an RFI, i wanted to check with community.
Story is Dynatrace doesn't have a mechanism to shut-down over Alerting should a major event occur and our problems jump by 100's in under 1 minute. At the moment, our ITSM and email systems are flooded with 1,000's of Incidents and emails.
I searched metric explorer and found, dsfm:server.notifications.problem_notifications. BUT this only counts the number of problems that triggered a notification. I need to catch this event BEFORE the notifications start to go out.
Does anyone know if Dynatrace currently provides some metric that is a total count of Problems?
Solved! Go to Solution.
Seems that we have it for Security Problems, but not for "default" Problems.
Thanks Danne for confirming what I believed. I'll go open an RFI. Until then I'll just have to make a problems API call and capture the count. I'll then follow your lead from your Tips Video and use the Synthetics Javascript section to work more magic.
Hehe, you can even create your own metric, create an HTTP synthetic calling the Problem API to count the problems, and a following request to create a new metric with Post Custom Metric datapoint, then use this metric to create a Metric event... we can go crazy.
This is planned so you can upvote it:
https://community.dynatrace.com/t5/Dynatrace-product-ideas/RFE-we-need-metric-problem-in-metric-expl...
thank you. Upvoted!
(saved me an RFI write-up, thanks)