04 Oct 2017 02:43 AM - last edited on 30 Sep 2022 05:26 AM by MaciejNeumann
When a new problem is detected in Dynatrace, you can open it and get all additional information such as affected service calls and impacted users. Is there a way to drill down into the impacted users and find out who these users are? Basically link user names to problems. Right you you can only see a total count of impacted users and there is no way to drill down into them. I have user tagging enabled and I can see a list of all users in the "User sessions" dashboard and I am looking for a way to correlate user names with problems.
Solved! Go to Solution.
A very popular question 🙂
This is on our roadmap. We already collect the user ids within a problem and we are working to provide a user sessions filter for that.
A very popular question with our customers/prospects, is there an ETA yet?