Dynamics 365 User Tags

[bill_scheuernst]

I am having difficulty with user tags for Dynamics 365. I have tried using a CSS selector of...

#userInformationLauncher_buttoncrm_header_global_me-control > button

On the forum, I saw a posting for Sharepoint; the global variable suggested, _spPageContextInfo.userDisplayName, is working for our Sharepoint application in Dynatrace. Is there a global variable for Dynamics 365 for user information? Are there global JS variables for other Office 365 applications? Where would I go to find this information?

[abraham_villega · Accepted solution]

Hi Bill,

I have tested this selector and it is working

#meControl > div > div > div > div.msame_Header_name.msame_TxtTrunc.x-hidden-focus

Hope this helps

Abraham

[bill_scheuernst]

Thanks. I'm testing this now.

Our D365 top bar navigation is different...

[vibhamishr20531]

Hi Bill, Did you get solution of it? 

[abraham_villega · Accepted solution]

Here is a small guide that shows how you can capture and test your CSS Selector

https://dynatrace-my.sharepoint.com/:p:/p/dave_mauney/EUDytJI2bnlEhcQ5s921GFgBHT1VsnVqBH5wTzT2orD_eQ...

[pditmar2]

Hi Bill,

Sorry for commenting on such an old post but I cannot find a Direct Message option.

How did you add RUM to D365 CRM?

Our D365 Admins don't seem to know how to do it and they are als affraid it will interfere with the UI. How are your experiences?

Thanks!