Dynatrace Managed User access Issue with management zone

[rahul_vyas1]

Hi All,

From today morning I am getting a sever issue in my Dynatrace managed Deployment, the users with specific management zone access are not able to see the pages getting the error "You shall not pass! It appears that you don't have permission to visit the page" yesterday everything was working fine.

Note: Users with CMC and Environment level access are able to navigate across the environment without any error

The last update received is Dynatrace update 1.1.1.20190109-001200 was successfully downloaded. at Jan 9, 2019 05:27:21

List of downloaded updates: 1.1.1.20190109-001200: NGINX_OFFSET

Please help

[skrystosik · Accepted solution]

I think you should make support archive and post it to support.

Sebastian

[radek_jasinski]

Like @sebastian k. wrote. Please open the support ticket.