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Event types and applicable Dynatrace entities/Impact Level ?

AntonioSousa
DynaMight Guru
DynaMight Guru

With the events API v2, we can get info about the displayName and severityLevel of the several event types:

 

 

"eventTypeInfos": [
    {
      "type": "APPLICATION_ERROR_RATE_INCREASED",
      "displayName": "JavaScript error rate increase",
      "severityLevel": "ERROR"
    },
    {
      "type": "APPLICATION_JS_FRAMEWORK_DETECTED",
      "displayName": "JavaScript framework change",
      "severityLevel": "INFO"
    },
...

 

 

 

There seems to be no way to get the applicable Dynatrace entities, as can be seen in the documentation:

https://www.dynatrace.com/support/help/platform/davis-ai/basics/events/event-types/availability-even...

AntonioSousa_0-1683312654857.png

 

The same seems to apply to how can I match the event types with the impact level, that is available in the list of problems.

BTW, my interest here is using this information to map problems from Dynatrace into an ITSM solution, for better categorization of Dynatrace problems.

Anyone has a way to do this programatically?

Antonio Sousa
1 REPLY 1

ChadTurner
DynaMight Legend
DynaMight Legend

So we leverage Automatic Dynatrace Tags as core to alert routing and groupings. We also leverage Regex to parse out and categorize each incident that comes in via our Dynatrace Payload connection for Alerts. There is a native solution in the product already that can be leveraged. 

ChadTurner_0-1685016407313.png

 

-Chad

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