05 May 2023 11:57 AM - last edited on 25 May 2023 11:29 PM by MaciejNeumann
With the events API v2, we can get info about the displayName and severityLevel of the several event types:
There seems to be no way to get the applicable Dynatrace entities, as can be seen in the documentation:
The same seems to apply to how can I match the event types with the impact level, that is available in the list of problems.
BTW, my interest here is using this information to map problems from Dynatrace into an ITSM solution, for better categorization of Dynatrace problems.
Anyone has a way to do this programatically?
So we leverage Automatic Dynatrace Tags as core to alert routing and groupings. We also leverage Regex to parse out and categorize each incident that comes in via our Dynatrace Payload connection for Alerts. There is a native solution in the product already that can be leveraged.