Hi Dynatrace Community,
Our company, with over 2,500 Dynatrace users, is planning a migration from Domain A to Domain B. The company itself remains the same; this is purely a change in the commercial domain name. Naturally, this will affect our users’ email addresses.
Currently, we have an integration via CyberArk with SAML for login redirection and authentication using a second factor.
All our existing users are associated with emails like xxxxx@domainA.com. This means that dashboard ownerships, notebooks, workflows, and other assets are linked to those email accounts.
After migrating to Domain B, a new Dynatrace user will be created for each person with the same permissions, since group associations are derived from SAML. However, all assets associated with the old email remain under the previous account, and users will not have access to any of their previous dashboards, notebooks, or workflows.
We would like to hear suggestions or recommended action plans to make this transition as smooth and painless as possible, minimizing disruption to our users.
This is SaaS to the same SaaS.
Thank you in advance for your guidance!
Dynatrace Certified Professional @ www.dosbyte.com
