we need to monitor Microsoft Outlook from Dynatrace.
I cann see there is no direct option to capture Outlook health via oneagent , please let me know if ther is any alternate option like Plugin or anything via DCRUM or even appmon?
Solved! Go to Solution.
I don't see a way to monitor Outlook with Dynatrace Agent Based approches.
For outlook we have used Synthetic Monitoring before and integrated it with dynatrace.
For Exchange Monitoring you could use DCRUM.
Thanks for the update!
I believe DCRUM can monitor Ecxhnage Traffic Front end metrics like HTTP errors & TCP errors in the traffic.please correct me if i am having wrong information here.
We want to monitor Outlook or exchange from a troubleshooting perspective for ongoing issues like unable to send emails/receive emails and other related issues.
So we need to monitor metrics like :
Local Queue Length
Remote Queue Length
Messages Delivered per Second
Messages Received per Second
Connection Queue Length
Send Queue Size - Public Folders
Receive Queue Size - Mailboxes
Receive Queue Size - Public Folders
Folder Opens per Second - Mailboxes
Or if some dedicated agent based option is available , it would be welcome that can provide RCA for the issues using AI .
You are right - DC RUM can monitor the connection between Client and Server and give you transaction time for "open calender" e.g. or give you number of errors seen on the protocol.
I assume the only possibility for the monitoring you are searching for is trying to request these metrics via API from the exchange server and pushing it into Dynatrace
Dynatrace does have an agentless solution for these types of applications that is in the works, but is not currently available. This is going to be done via a browser extension that then injects the Javascipt agent into the webpage. This would only be for RUM monitoring, but I would keep an eye out for more info around this from the blog.
Hi @Hayden M.,
Thanks and keep me posted for further updates on this!
Our objective is to monitor outlook in a way that we can troubleshoot real life problems with Dynatrace for Outlook.
I already tested the Injection via Browser Plugin and itis great. But how would it work for Outlook, which is not a webpage?
It could be used for Outlook Web Acces but not the rich clien tI assume @Himanshu M. is talking about.
A plugin for the non browser based Outlook is not planned. Perhaps you can use our Real user monitoring OpenKit API and implement your own plugin:
Thanks @Alexander S. for clarifying that Non-browser based Outlook is not planned !
I will check for possiblities on writing own plugin!