How to track 503 error in Dynatrace Oneagent?

[siva_puli_exter]

Could you please help on the below query?

For example, I have a workflow like below and in some scenarios, 503 errors are throwing in the backend. So normally we will go for troubleshooting one by one server and finally, we will see if backend is causing the issue.

Webserver (A) < - > Tomcat (B) < -> Datapower (C) < -> Backend (D)

Whether through oneagent, can we find the issue directly instead of going step by step?

Thanks in advance

Siva

[skrystosik · Accepted solution]

Hi,

you can always create custom alert on one of backend service that is root cause:

On Service itself you can always create multianalysis view which will show you all transactions with particular 503 error.

If this error is happening in visible amount execution, you can always set static threshold on failure rate on service and than you will get problems about them (not only 503 but all error codes).

Regards,

Sebastian

[siva_puli_exter]

Thank you Sebastian for the response.