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Issue of Dynatrace Integration with ManageEngine On-Premise


Hello All,

We are looking forward to integrating Dynatrace with ManageEngine.

Although there is documentation outlining the capability to integrate with ManageEngine Service Desk Plus Cloud, we currently utilize ManageEngine on-premise. Unfortunately, we have not found a workaround to address this.

In ManageEngine on-premise, there is an API feature where monitoring tools can send payloads directed to a webhook at that API address. However, the last time we attempted this, we encountered a 400 - Bad Request error, indicating that a value was not provided.

Have any of you had experience integrating Dynatrace with ManageEngine on-premise? If so, are there any workarounds or best practices?

Thank you.


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