This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Issue with data visibility after java upgrade

ele30
Participant

‎07 Nov 2024 07:58 AM - last edited on ‎12 Nov 2024 12:52 PM by Community Team

Hi everyone,

 

Since upgrading to java 8, I've been experiencing an issue where data is not visible for a specific application in the applications tab. The dashboard still shows data, but nothing appears in the specific application view.

 

When I run a health check and select run injection diagnostics, I get the message that "Java script injection is unsuccessful". No changes have been made to the dynatrace configuration or the application detection URL.

 

Does anyone know why this might be happening or how to fix it? Thanks.

Labels:
0 Kudos
Reply
1 REPLY 1

Peter_Youssef
Champion

‎07 Nov 2024 08:47 AM

Hello @ele30 

Regarding the raised concern:

  • Process restart is recommended.
  • Ensure the Oneagent  java features are enabled as per the current monitoring setup.
  • Under deep monitoring > Enable " Real-time update for java services" 
  • "Application servers" Under host monitoring > Advanced settings > Ensure the process auto-injection is enabled.
  • Validate the Real user monitoring is enabled properly on the monitored process groups.

Hoping it helps.

KR,

Peter

0 Kudos
Reply
Ask a question

Featured Posts