Maintenance Window is not working for events alert using Dynatrace workflow

[sanchariB]

Hi Team,

We used workflow for auto incident creation and using even trigger in Dynatrace Workflow. But, these eb=vents are not getting suppressed through Maintenance window. It's still raising Incident during any planned activity even if Maintenance window in place. 

Please suggest how to mitigate this issue.

Thanks

[dylan_taelemans · Accepted solution]

Hey,
I think you could create a filter query in your event trigger using the field maintenance.is_under_maintenance to work around this issue. (in your workflow)

matchesValue(maintenance.is_under_maintenance, "false")

This way, your workflow won’t be triggered for events that are under maintenance.

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[sanchariB]

Thank you for the quick response

This works well in one case, we tested. Planning to do with some other use cases as well.

[AntonPineiro]

Hi,

Maybe this product idea can be useful to your use case.

Best regards