Monitoring third party SMTP email service

[laura_lu]

Hi,

Can Dynatrace detect third party SMTP email service like SendGrid? If not, any chance we can add an entry point?

[DanielS]

Hi @laura_lu  you can download and install a Synthetic Monitor Port extension from the  https://www.dynatrace.com/hub/ to check the SMTP ports of the service.

[laura_lu · Accepted solution]

Hi Daniels,

Thank you for replying, I'm looking for tracing possibilities, have confirmed with support it's not supported.

[Slawa]

1. If you are using SendGrid via code - it is possible to send Open telemetry/one agent - You will track "email sent event"
2. Since email is HTML - it is possible to execute JS dtrum fed events/actions in the same way as for JS RUM application.(track user iteraction)

Monitoring SendGrid as a service is out of the scope indeed