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Problem activegate installation

During Active-gate installation we download script and executed it and the script finish with the successul message. However, when I reach deployment status the activegate doesn't showing. So from where and how can I know that the active-gate was properly installed ?


To contextualize, we install the active gate via Terraform into a new environment which uses the environment ID of a previously existing environment and a token generated from this previous environment (but not the same token, obviously). It as to be notice that the new environment doesn't have any one agent runing on it.


ps: I'am using Dynatrace managed and I tried to install an environment active gate on a gce instance with not public ip.






DynaMight Guru
DynaMight Guru

Are you sure that ports 443 and 8443 are open between active gate and DT server?

Regards, Sebastian

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