Service quality reports and Data center services

[Babar_Qayyum]

Dear All,

Do we have a way to exclude the Datacenter services from the Service quality reports, and only the OneAgent instrumented hosts should be considered for the Top 5 infrastructure problems?

Regards,

Babar

[skrystosik]

As I know, there is no way to modify how reports are generated. You can create your own reports using API and some external tool.

Sebastian

[Babar_Qayyum]

Hello @sebastian k.

I guess, the Service quality reports should not consider the Datacenter services/hosts, which can mislead the information in various situations, for example, in our case all the Citrix Software Services/Hosts were pointed out for infrastructure problems.

Regards,

Babar

[skrystosik]

You're right. In general we are not using those authogenerated reports at all, we have some cockpits and we are making reporting based on them.

[roman_windischh]

Hi Babar! Service quality reports will soon be replaced by dashboard reports (check out our https://answers.dynatrace.com/spaces/483/dynatrace-product-ideas/idea/181318/planned-enhancements-fo...), because they have the major advantage of being fully customizable. Do you see that addressing your needs? If not, what would you be missing?

[ADPaoloni]

Hey @Roman W. The SQR will be removed? I dont see how the dashboard right now can replace such tool.

In fact Reports are more like a C-Level Report, while dash are more... Ops(DevOps/NoOps, what ever).

[roman_windischh]

Hi Dante! What's the differentiator that you see between a report and a dashboard?

[Babar_Qayyum]

Hello @Roman W.

These reports with the Dynatrace score liked by the business to understand the trend in a glance.

Dashboard enhancement is a magnificent step, also, I would favor having these reports available.

Provide us a feature to exclude the Datacenter services from the Service quality report or this should be done automatically by Dynatrace.

Regards,

Babar