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System User UID:GID error when adding Cluster node

DynaQ
Participant

Hi,

 

We are getting below error when adding a new cluster node. Just to highlight that we created a user named "dynatrace" with root privileges and are using it to log in to cluster node and run the installation.

 

Exit code: 3

Errors:
The system user "dynatrace:dynatrace" for Dynatrace has wrong UID:GID: 1002:1002. It should be 1001:1001. Please recreate this user (using primary user group) and then try again.

 

What does this mean and how to rectify it?

 

Thanks,

1 REPLY 1

Julius_Loman
DynaMight Legend
DynaMight Legend

Based on the error you already created dynatrace user and group on the host where the node is to be installed. The UID/GID must be the same across nodes. So you need to delete it and recreate it with the same UID/GID as on the existing nodes. 

BTW. you should not create the user/group - it will be created during installation automatically.

Certified Dynatrace Master | Alanata a.s., Slovakia, Dynatrace Master Partner