Where did DEM Consumption go?

[soportetr]

Hi Everyone,

I was browsing through the tenants of the clients but when I got to a specific one, I realized that the amount of DEM's they have consumed is not displayed. However, when hovering the cursor over the area, the amount consumed is displayed. In addition to that, it is possible to visualize the user sessions, the executions of the synthetics, so there is no problem on that side. For this anomaly, have you seen something similar?

I'll attach some screenshots for more details

[Yosi_Neuman]

Hi @soportetr 

In order to visualize the use of DEM license you can utilize billing.apps metrics  

and billing.synthetic 

HTH

Yos 

[Romanenkov_Al3x]

It is look like that Synthetic use your license and maybe somebody deleted this synthetic monitor and now it is not visible. 

For example browser path with many actions for example with 20 actions of load. 

Consumption: 20 x 1 x N runs

https://www.dynatrace.com/support/help/manage/monitoring-consumption/digital-experience-monitoring-u...

If audit logs is enabled for this environment you can try to find WHO and WHEN with this API call- https://www.dynatrace.com/support/help/dynatrace-api/environment-api/audit-logs/get-log#audit-logs-a...

Regards,

Romanenkov Alex

[Mohamed_Hamdy · Accepted solution]

Hi soportetr,

Regarding the issue in view of the DEM units' consumption on the environment, I think you need to reach out to Dynatrace support for that.

also, you can create a dashboard to monitor your DEM consumption same as the following sample and you can adjust the custom time frame to start from the license renewal date, ex. (2022-05-20 00:00 to now)

[Mohamed_Hamdy]

you can use the following metrics ad examples and adjust them based on your requirements:

TOTAL DEM

(builtin:billing.synthetic.actions:splitBy():value:auto:sort(value(sum,descending)))+
(builtin:billing.synthetic.requests:splitBy():value:auto:sort(value(sum,descending))*0.1)+
(builtin:billing.apps.mobile.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)+
(builtin:billing.apps.custom.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)+
(builtin:billing.apps.web.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

WEB APP WITHOUT REPLY
(builtin:billing.apps.web.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

WEB APP WITH REPLY
(builtin:billing.apps.web.sessionsWithReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending)))

USER ACTIONS PROPERTIES WEB
(builtin:billing.apps.web.userActionPropertiesByApplication:splitBy():value:auto:sort(value(sum,descending))*0.01)

MOBILE APP WITHOUT REPLY
(builtin:billing.apps.mobile.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

[Mohamed_Hamdy]

MOBILE APP WITH REPLY
(builtin:billing.apps.mobile.sessionsWithReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending)))

USER ACTIONS PROPERTIES MOBILE
(builtin:billing.apps.mobile.userActionPropertiesByMobileApplication:splitBy():value:auto:sort(value(sum,descending))*0.01)

CUSTOM APP
(builtin:billing.apps.custom.sessionsWithoutReplayByApplication:filter(and(eq(Type,Billed))):splitBy():value:auto:sort(value(sum,descending))*0.25)

USER ACTIONS PROPERTIES CUSTOM
(builtin:billing.apps.custom.userActionPropertiesByDeviceApplication:splitBy():value:auto:sort(value(sum,descending))*0.01)

SYNTHETIC
(builtin:billing.synthetic.actions:splitBy():value:auto:sort(value(sum,descending)))+
(builtin:billing.synthetic.requests:splitBy():value:auto:sort(value(sum,descending))*0.1)

SYNTHETIC THIRD-PARTY
(builtin:billing.synthetic.external:splitBy():value:auto:sort(value(sum,descending))*0.1)