Existing Customers already has their Log Volume converted to DDU, and I can verify that in the CMC page.
(i.e I only see 3 circles in 'licensing' page of CMC, which are HU, DEMU and DDU)
But even nowadays, sometimes for some of the POC, the license generated still consisted of Log Volume (i.e I see 4 circles in 'licensing' page of CMC, namely HU, DEMU, Log Volume and DDU)
Why is that? This can cause a little confusion.
One of the example, prospect ask what is this log-monitoring about. We explain its capability and eventually tell them later it will (it WILL? or it already IS?) be consuming DDU instead of Log Volume. Then prospect ask why the extra step of estimating how much Volume to be used and then convert it to estimated DDU need. Why not just estimated how much DDU needed from the very beginning?
Of course I can answer "Dynatrace is in the midst of changing that", but given that existing customers already has log volume converted to DDU, I can't just answer that confidently.
Or is there something else I am missing here?
Solved! Go to Solution.
Log Monitoring 2.0 is not yet available on Managed, only in SaaS. I believe it is expected to arrive on Managed in Q3. Thus for Managed you still have the legacy Log Monitoring which is licenced separately and not using DDUs.
Hi, DDUs for Log are available on SaaS and Managed since January 2021
(Managed requires cluster version 208 or higher)
Hi Wai Keat,
without having verified that (as I lack any license data), I can only think of 1 scenario how this is happening:
This license was migrated from Custom Metrics to DDUs for Metrics (or already created with DDUs for Metrics) as it is meeting the prerequisite of cluster version 200 or higher.
For DDUs for Log the cluster version needs to be 208 or higher, so it couldn't be migrated to DDUs for Log in the latest batches (end of June).
If you would like to have a deeper analysis pls open a support ticket with actual license keys so we may check.