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You have not lost access to all logs - on-demand logs are still available via the problems, host and process group views

juanrergis
Participant

Hello, make a query in the console and in the logs section, when users want to download, the following message appears:

WhatsApp Image 2023-11-10 at 16.52.40 (1).jpeg

3 REPLIES 3

Mizső
DynaMight Leader
DynaMight Leader

Hi @juanrergis,

It is not a solution for you problem but I recommend (If you had available memeory resources in your DT cluster) to upgrade Log Monitoring V2. Your screen is a Log Moniotring V1 which will have EOL and will be switched off in January 2024. I would not build a soultion with Log Monitoring V1.

Best regards,

Mizső

Dynatrace Community RockStar 2024, Certified Dynatrace Professional

Thank you very much DynaMight, my question refers to what could be causing the error, whether it is licensing issues or disk space issues. Where can I see some indicator?

Hi @juanrergis,

Fist of all check your NFS and Storage setting at the environment  in the Cluster management.

Mizs_0-1699909936556.png

Mizs_1-1699909965521.png

I hope it helps.

Best regards,

Mizső

Dynatrace Community RockStar 2024, Certified Dynatrace Professional

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