Managed cluster disconnected

[Rakan_khalaileh]

Dears,

the managed server was disconnected for 15 mins, and it's happened two times today.

Where can I look to investigate this issue? could you provide me with the log path?

Rakan

[Julius_Loman · Accepted solution]

Hello,

what exactly do you mean by disconnected in this case? Dynatrace Managed cluster was disconnected from Mission Control or you have encountered the unavailability of Dynatrace Managed cluster?

Most likely the issue is outside Dynatrace Managed cluster. I'd recommend to check the events in CMC console as well as the log files on Dynatrace Cluster nodes (/var/opt/dynatrace-managed/log).

Julius

[Babar_Qayyum]

Hello @Rakan_khalaileh 

As @Julius_Loman already provided the location to look into the logs. This happens sometimes when you have an issue with your configured proxy to connect to the Dynatrace Mission Control/or if you have an issue with the Firewall.

Regards,

Babar